Customer Service Policy
We value your business! Your complete satisfaction is our number one aim. You can rest assured that we will do all that we can to make your buying experience with us fast, efficient and pleasurable. Please review our customer service policy before placing an order. Thank You!
Product Information Line:
If you’d like to hear more information about the Start-Up Business Survival Guide eBook, please call our free product information line at 1–646-607-1233. This service is available at your convenience. Call anytime -- 24 hours a day, seven day a week.
Secure Online Ordering:
When you place an order for the Start-Up Business Survival Guide, the order page where your credit card information is entered is completely secure. None of your vital payment information is ever stored in our databases or on our server.
Multiple Payment Options:
We offer the convenience of credit, debit or payment via your checking or savings account through PayPal. Ordering with PayPal is quick, convenient and safe.
Products Offered:
All books offered on this site are electronic books (eBooks). No printed books are being sold through the offers advertised on this website.
Product Delivery:
The electronic products offered on this website are delivered via electronic download as a PDF (portable document format) file to the email address you provide. After your payment has been successfully processed, an email containing product delivery instructions will be sent instantly to the email address you have entered.
To ensure a seamless delivery, be sure that you double check that the email address you’ve entered is correct. You will have immediate access to your products by clicking on the download link contained in the product delivery email.
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Refund Policy:
Please view our 100% Total Satisfaction Guarantee for full details of our refund policy.
Help Desk:
To offer you the most efficient service possible, we have established a dedicated customer support contact address. If you have lost your password to access your products or have other technical support issues, please contact us at helpdesk@startupbusinesssurvivalguide.com.
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